Return & Exchange Policy

This is the best return policy you can get anywhere on incontinence supplies

Customer satisfaction is our top priority. We want you to be completely satisfied with your purchase. If you need to return or exchange the item, please contact us within 30 days of receipt of your purchase. In general it is a violation of FDA regulations to resell an opened case of incontinence products.  Therefore, these cannot be returned unless they were received damaged or by our mistake.  Please try to be careful about choosing the right size and product before ordering.  In certain situations where the customer has opened the case and it cannot be returned we are willing to sell the customer a new case at a very reduced price.  We do our best to satisfy our customers.

Please read our Incontinence Help articles and our product descriptions.  We put a lot of time and thought into giving you helpful information in choosing the right product.  

We're interested in learning from you.  Please email us your own comments and experiences with our products.  There is no better way to improve our product line than hearing from our customers.  Armstrong Adult Diapers thanks you in advance for your kindness.

Write to:

customer.service@fourthkey.com

phone:

1-888-398-1411